Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Power BI Employer Dashboards & Reports - How to Access and Use
The RIW Power BI Employer Report is an advanced reporting and analytics tool providing interactive dashboards across a wide range of workforce data areas. It is accessed directly within the RIW System - no separate Microsoft Power BI licence is required.
Accessing the Report
The Employer Report is available to all Employer Admin users for employers with more than 300 workers. Employers outside this group can request access by contacting the RIW Service Desk at info@riw.net.au.
Once available, users can access the reports by selecting Reports > Power BI Reports within the RIW System.
What Data Is Visible
The report displays data based on your RIW user permissions. Data visibility depends on the relationship between workers and your organisation:
| Worker Relationship | Visibility in Report |
|---|---|
| Primary workers | Visible across most report pages |
| Secondary workers | Visible across most report pages |
| Associated workers | Visible on most pages - Medical and D&A data not visible |
| Workers linked by swipe (CIC sites) | Workers and Swipes pages only - Medical, D&A and Cards data not visible |
The Employer Report is refreshed throughout the day.
Scheduled refresh times are approximately:
2:30 AM AEST / 12:30 AM AWST
6:30 AM AEST / 4:30 AM AWST
8:30 AM AEST / 6:30 AM AWST
10:30 AM AEST / 8:30 AM AWST
12:30 PM AEST / 10:30 AM AWST
2:30 PM AEST / 12:30 PM AWST
4:30 PM AEST / 2:30 PM AWST
6:30 PM AEST / 4:30 PM AWST
Refresh times are indicative and processing may take some time to complete. As a result, information displayed in the report may be slightly behind the current information held in the RIW System.
Where current worker status, competency, compliance or other time-sensitive information is required, users should review the worker's record directly in the RIW System.
Report Pages
The Employer Report contains the following pages, accessible from the left-hand navigation panel:
| Report Page | What it shows |
|---|---|
| Top-level | High-level workforce snapshot - worker counts, blocks, suspensions, swipe activity, subscription status and top competencies and job roles |
| Comparisons | Job role and competency validity compared across projects - useful for pre-mobilisation compliance checks |
| Worker Locations | Geographic view of where workers live and where they have been swiping in, combined with job role and competency data |
| Shifts | Shift duration analysis by project and site, based on swipe-in and swipe-out records |
| Workers | Detailed worker listing with eligibility, card validity, subscription status and medical level - also the navigation hub for drilling into worker detail |
| Job Roles | Job roles held by workers - current and historical, validity, suspension status and owning authority |
| Competencies | Competencies awarded, validity, expiry dates and upcoming expiries (30, 60 and 90-day views) |
| Medicals | Medical test results, medical levels and expiry dates |
| D&A | Drug and alcohol test results, test types and expiry information |
| Breathalyser | Breathalyser test records by site and project |
| Cards | Physical and virtual RIW card status and issuance history |
| Swipes | Swipe events, outcomes, trends, deny reasons and near-real-time on-site worker view |
| Work Restrictions | Active work restrictions recorded against workers |
| Risk Assessments | Active worker risk assessments |
| Allocated Items | Items currently issued to workers (PPE, keys, access devices) |
| Travel | Worker travel time to and from site by project, based on self-nominated travel hours recorded at sign-in |
| Help | Built-in reference guide to the report - features, filters, drill-down instructions and user permissions panel |
Navigating and Filtering
Each report page includes filters and slicers in the left-hand panel. You can filter by project, site, worker relationship, date range and more. Clicking on a chart element cross-filters all other visuals on the same page. Use the Clear Filters button (top-left of each page, next to the RIW logo) to reset all filters to their default state.
In most data tables, each worker row includes a link icon - clicking it opens the worker's full record directly in the RIW System.
To export a data table, hover over it, click the three dots (…) in the top-right corner, and select Export data.
First check whether filters are set to "All" and use Clear Filters to reset. If data is still missing after the next refresh cycle, contact info@riw.net.au.
Further Assistance
For access requests, technical issues or general enquiries about the Power BI Employer Report, contact the RIW Service Desk at info@riw.net.au.
When reporting an issue, please include your RIW username, employer name, the report page and filter settings in use, and the Last updated timestamp shown in the report.
RIW Knowledge Centre article link:
https://support.riw.net.au/support/solutions/articles/51000521837
Full User Guide
A detailed user guide covering each report page, key visuals and how to use them is available to download:
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