Once a Service Request has been submitted, a registration email will be sent to the email address listed on your RIW profile (please ensure this is up to date). The email will look similar to the image below.

After clicking 'Accept Credential' you will be guided through the process of connecting your Virtual Access Card.

For a step-by-step guide on how to download the Gallagher App and connect your Virtual Access Card, please view/download the file attached at the bottom of this article.

 

This guide also includes information on recommended Apple and Android device settings.

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Article link:

https://support.riw.net.au/en/support/solutions/articles/51000467170-how-do-i-download-and-link-my-card-with-the-gallagher-mobile-connect-app-

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