LOG IN
Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How do I get a Rail Industry Worker card?
SCAM ALERT: Please be aware of a current job scam involving RIW cards. Please read SCAM ALERT - Job offers, RIW cards and training for more information. The only way to get an RIW card is through your employer, or by applying as per the process below.
 | RIW card application Apply direct for a Rail Industry Worker card here if you are completely new to rail and require only an RIW card. The cost of this application is AUD $250.00 (+GST), which includes:
Please refer to the terms and conditions below before applying. |
 | RIW card application + Job Ready If you already have some qualifications, competencies or a rail health (medical) assessment and would like these added to your RIW profile, then you can apply for a Rail Industry Worker card + Job Ready here. The cost of this application is AUD $310.00 (+GST), which includes:
Please refer to the terms and conditions below before applying. |
 | Alternatively, ask your employer to issue you an RIW card through the RIW System if they have system access. |
What is a Rail Industry Worker (RIW) card?
A RIW card links to your RIW profile and assures Network Operators, Principal Contractors, and other rail contractors that you are fit, qualified and competent to work in rail. You can use your RIW card to swipe onto a worksite, where your RIW profile is checked for compliance in real time against the site requirements set by the rail Network Operator or Principal Contractor.
Your RIW profile must be managed by an employer registered in the RIW System, which may be a company you work for or yourself if you operate as a sole trader. Your RIW profile stores your competencies, qualifications, job roles, and rail health (medical) assessments.
You can monitor your RIW profile in myRIW to view current and expiring competencies or the status of your rail health assessments. Additionally, you can also view your site access history and the companies you have approved to view or manage your profile and access your details.
Terms and conditions of applying direct for a Rail Industry Worker card
Having an RIW card does not automatically allow you to perform work as a rail safety worker. To use your RIW card you must have an employer manage your RIW profile in the RIW System. This is either a registered RIW company or yourself as a sole trader. Employers can send you an employment request, which you can approve in myRIW, and they are responsible for adding the necessary competencies, job roles or rail health (medical) assessment to your RIW profile for the work you intend to do. These requirements are set by the rail Network Operator or Principal Contractor where you work.
If you are about to undertake training or a rail health (medical) assessment, you can provide your RIW card to the participating Registered Training Organisation or Authorised Health Professional, who can directly upload competency certificates or rail health (medical) assessments to your RIW profile.
Metro Trains Australia Pty Ltd (MTA), as the operator of the RIW Program, will be listed as your initial employer in the RIW System. This listing does not create any legal relationship or other rights and obligations of employer and employee between MTA and you. Once your RIW profile and RIW card has been produced, this relationship will be immediately ended, allowing you to approve another employer in the RIW System to manage your RIW profile going forward.
When you directly apply for an RIW card, you agree to:
- Provide accurate and complete information to support your direct application for an RIW card; and
- The Permission Access Agreement as a condition of your participation in the RIW Program.
The information you provide in your RIW application will be managed in accordance with the Privacy Policy for the RIW Program. The identification documents you provide during your application are only used for the purpose of completing the identification check, and are not stored or retained by MTA. Identification documents are deleted after successfully verifying your identity.
IMPORTANT!
- Cancellation of a Rail Industry Worker card application will incur a $75.00+GST administrative fee, which will be deducted from the refund amount.
Article Link:
https://support.riw.net.au/support/solutions/articles/51000029877
Did you find it helpful? Yes No
Send feedback
