An employment request is a request from a company to manage a cardholders RIW profile in the RIW System. Employers have full access and edit rights to this profile.

An association request means a company has view only rights to a cardholders RIW profile, but can add Employer, National and Network based competencies or job roles to the profile if required.

Cardholders must accept requests within 30 days of issue.  If this time lapses, please ask the company to re-send the request.

If a cardholder receives an association request from a Contractor in Charge (company), and swipes into a site managed by them prior to accepting their association request, an automatic approval will be applied to the association request.

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This instruction applies to the following RIW System User Roles: 

• myRIW User (i.e. RIW cardholder)

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Step 1: Cardholder receives email notification

When a company requests employment or association, the cardholder will receive an email asking them to accept the offer in myRIW. The cardholder must accept the request in order to continue the on-boarding process. The email will look similar to the following.

Step 2: Create myRIW Account

To accept an employment or association request, go to myRIW at https://app.riw.net.au/MySkillGuard/.

If the cardholder has not yet created their myRIW account, click on the Create Account button to register and follow the prompts, including setting a password and accepting the Permission Access Agreement.  For more detailed information on myRIW account creation, view our RIW Knowledge Centre article How does a cardholder create a myRIW profile?

If the cardholder already has a myRIW account, log in with the RIW number and password.  If the cardholder has forgotten their password, click on the Forgotten Password hyperlink and follow the instructions.

Step 3: Employers and Associations

Once logged in, the myRIW dashboard will display. Select the Employers and Associations button.

Step 4: Approve or Reject Pending Requests

Any pending employment or association requests will be show on this screen. Cardholders can approve or reject any pending employment and association requests.

To accept the employment or association request, click on the Accept button. The worker's details will now appear in the company's profile.

To reject the employment or association request, click on the Reject button. The worker's details will no longer be linked to the company's profile.

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RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000029536

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