Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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I am an RIW cardholder and my competency documents have expired, what do I do?
Cardholder qualifications and/or competencies must be current if a cardholder wishes to do a particular job role, and to have these job roles remain valid on their profile.
Cardholders can monitor the expiry dates of competencies by logging into their myRIW profile and viewing their competencies.
Cardholders can also opt in to receive competency and job role expiry notifications by following the instructions in How can a cardholder update their notification preferences in myRIW?
If a competency has expired, the cardholder should seek to obtain a new competency.
Once achieved, a cardholder's RIW Employer Administrator can upload the new competency evidence in the RIW System. Please refer to our article How does a company add a competency to a Rail Industry Worker profile?
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