Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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I am an RIW cardholder and my competency documents have expired, what do I do?
Cardholder qualifications and/or competencies must be current if a cardholder wishes to undertake particular job roles, and to have these job roles remain valid on their profile.
Cardholders can monitor the expiry dates of held competencies by logging into their myRIW profile. Please refer to our article How does a cardholder create a myRIW profile? for more information if they do not have a myRIW profile.
Cardholders can also opt in to receive competency expiry notifications by following the instructions in the RIW Knowledge Centre article How can a cardholder update their notification preferences in myRIW?
If a competency is coming up for expiry, the cardholder should seek to obtain a new competency.
Once achieved, a cardholder's RIW Employer Administrator can upload the new competency evidence to the cardholder's profile in the RIW System. Please refer to our article How does a company add a new competency to a cardholders profile? for assistance in this regard.
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