What RIW System notifications will an RIW System User receive?

There are a number of RIW System notifications that an RIW System User may receive.


These can include:


Time-based RIW System Notifications

  • Worker (cardholder) subscription expiry notifications (sent at 4 weeks, 1 week and day of expiry)
  • Competency expiry notifications (sent at 12 weeks, 4 weeks, 1 week and day of expiry)
  • Medical expiry notifications (sent at 12 weeks, 4 weeks, 1 week and day of expiry)
  • Job role leave date (sent on date the leave date was applied if in future) 


These can be received by an RIW System User where enabled.  Please refer to the RIW Knowledge Centre articles: 



As-required RIW System Notifications

  • RIW System User creation
  • RIW System User Password Reset
  • myRIW User creation
  • myRIW Password Reset
  • Employment Request
  • Association Request
  • ID Check Request
  • ID Check Status Update
  • Competency Verification Rejection
  • Job Role Sent for Assessment
  • Job Role Assessment Cancelled
  • Job Role Assessment Approved
  • Job Role Assessment Rejected
  • RIW Non-Negative Breath Test - Site
  • D&A Test Positive Fail for Cardholder
  • Unfit Medical Result
  • RIW New Company Registration
  • RIW Order Confirmation
  • Person Pending Permission Access Agreement Rejected
  • Person Pending Permission Access Agreement Deleted
  • Primary Employment End Notification
  • Cardholder network blocked
  • Cardholder national blocked
  • Cardholder End Employment Notification



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030116


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