How does a Medical Provider User view a Medical or D&A Certificate?

This article details how a Medical Provider User (Authorised Health Professional) can view a medical certificate or drug & alcohol certificate.

This instruction applies to the following RIW System User Roles: 

  • Medical Provider User

Step 1: Log in to the RIW System

Go to and log in using your Medical Provider credentials, and select View Medical Certificates or View D&A Certificates.

Step 2: View Medical or D&A Certificate

The following screen will display:


Step 3: Refine search

To search for the particular result, you are able to narrow down the search results by selecting an option in the Result or Test Type field.  You are also able to filter by adding a word in in the Filter field.  This will provide a more specific search selection.  


Step 4

Double click on the required result to Select and access the Medical/D&A Certificate.


RIW Knowledge Centre Article Link:

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