Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does a company search for my people?
This function allows an RIW System User to search for cardholders that are either employed by or have an association with their organisation.
This instruction applies to the following RIW System user roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
- Employer Admin - Read Only
- Project Administrator
- Site Administrator
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Locate the Search for My People shortcut
The Search for My People shortcut can be found in two places in the RIW System:
- On the Main Dashboard (as pictured below), or
- On the People Tab.
Step 3: Search for My People
Click on the Search for My People shortcut.
Step 4: Search for My People
Search filters are available to refine the list of cardholders displayed. All cardholders are displayed by default when clicking the Search button without any filtering.
Depending on your RIW User Role permission, you may be able to filter by first name, surname, RIW number, Company, Relationship, Project, or Site.
Use the page options underneath the list to view more or less records per page and to navigate to the required page. Columns can be sorted by clicking on the column title.
Please be careful with using common data that may generate a large number of results.
Step 5: Select cardholder to view and edit
Highlight the required cardholder record from the list and click on the Edit button to view the cardholder's information.
The cardholder's core information will then be displayed.
RIW Knowledge Centre Article link:
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