Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How can a company update a cardholders "other" details?
The Other Details tab allows Employer Admins to capture additional information regarding the cardholder. This information is not mandatory for the RIW System.
A description of the other detail fields is located at the end of this article.
This instruction applies to the following RIW System User Roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Search for My People
On the main dashboard, click on the Search for My People shortcut.
Step 3: Search Criteria
Complete search criteria to find the cardholder and click on the SEARCH button.
Step 4: Highlight cardholder
From the returned results, highlight the cardholder row and click on the EDIT button.
Step 5: Other Details tab
Click on the Other Details tab on the left hand side of the page. Complete the fields as per your company's procedures. Click on the SAVE button when completed.
Other Detail Descriptions
Cost Centre can be used by a company to designate a cardholder to a particular group. This is useful when developing custom reports, as you can report on a specific cohort of cardholders. For more information, please refer to the RIW Knowledge Centre article How does a company add a cost centre to a cardholder?
USI is the Unique Student Identifier that identifies a cardholder as a student in Australia, which can be provided to any higher education or training organisation they study with.
Employee Number is the company employee number.
Additional Date could be used by a company to record a date of employment, etc. If different to the date an employment request was sent (which is monitored through the Employment Tab on the cardholders profile).
Pegasus ID is pre-populated with the cardholders Pegasus ID number if the RIW cardholder previously held a Pegasus Rail Industry Worker card.
RIW Knowledge Centre Article Link:
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