How does a company view which crew a cardholder is assigned to?

Premium Functionality Employers have the ability to create crews, which are groupings of RIW cardholders. There are two distinct types of crews:

  1. Company Crews
  2. Project Crews

Company crews are only able to be edited and managed by the Employer Administrators of the company, whereas Project crews can also be managed by Advanced Project Administrators.


This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Employer Admin (Premium Functionality Employer)
  • Employer Admin - No Payment (Premium Functionality Employer) 
  • Employer Admin - Read Only (Premium Functionality Employer) 

Step 1: Log in to the RIW System

Go to and login using your credentials. 

Step 2: Search for My People

On the main dashboard, click on the Search for My People  shortcut.




Step 3: Search Criteria

Complete search criteria to find the cardholder and click on the Search button.



Step 4: Select cardholder

From the returned results, highlight the cardholder row and click on the Edit button.


Step 5: Crews tab

Select the Crews tab from the left hand side of the cardholder profile.

Step 6: View crew information

The information on the crews that the cardholder has been allocated to will appear in this screen and include the date the cardholder was added to the crew and the date the cardholder was removed from the crew (if applicable).

Please note that if the crew is project based, the project name will appear under the Project field.

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