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How does a RIW System User change their own password?
This article details how a RIW System User can change their password in the RIW System.
Cardholders can change their myRIW password by following the instructions in How does a cardholder change their password in myRIW
This instruction applies to the following user roles:
- Advanced Project Admin
- Client Manager
- Employer Admin
- Employer Admin - No Payment
- Employer Admin - Read Only
- Network Manager
- Network Manager - Read Only
- Project Admin
- Site Admin
- Training Provider User
- Medical Provider User
Go to https://app.riw.net.au and log in using your credentials.
Click on My Account > Change Password.
On the Change Password screen enter your current password in the Old Password field, and then enter the New Password and Confirm Password. Tick the I'm not a robot checkbox, follow the prompts and then Save.
Note: the password must be at least 10 characters long and contain at least 1 uppercase, 1 lowercase, 1 numeric character and 1 symbol character.
The system will prompt you to log in again using your new password.
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