Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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What is Premium Functionality?
RIW Premium functionality membership has been designed to provide improved functionality, and a more flexible structure for RIW member organisations. Premium membership extends the RIW competency management functions to include deeper visibility and management of workers and projects.
Utilising the below features to manage the workforce provides assurance and confidence in your workers skills, abilities and currency.
This includes:
- Creation and management of employer competencies
- Creation and management of employer job roles
- Suspension of employer competencies and employer job roles
- Verification of employer, project-based or site-based competencies, allowing sub-contractors to assign employer competencies, which can be verified by the organisation or via the RIW Service Desk for a fee.
- Management of allocated items (i.e. PPE or high value assets)
- Crew management
- Management of approved Registered Training Organisations (for Network Operators only)
- Vircarda Messaging - the ability to send a message direct to related cardholder mobile devices through their virtual RIW card.
- Access to the Advanced Project Admin RIW System user permission when managing projects as the Contractor in Charge.
- Virtual site configuration with the Worker App (available from early 2027)
- Free eLearning course provided to Employer Administrators
- Pay On Account facility (subject to credit checks)
- Quarterly newsletter tailored to Premium members
- An invitation to contribute to the RIW annual maturity assessment report and be part of ongoing system and program improvements.
Access to Premium Functionality requires additional training by MTA to key administrators to ensure the full functionality of the features is utilised.
Premium Functionality is available at $6,250 + GST per annum, subject to annual review in addition to the annual CPI increase effective 1 July each year.
Payment terms: Fees are payable prior to delivery of services or within 30 days of the date of invoice, at MTA's discretion. Existing members have until the end of September 2026 to confirm the continuation of Premium Functionality and submit payment.
If you think Premium functionality membership is right for your organisation, contact the RIW Service Desk on info@riw.net.au or 1300 101 682 to find out more, confirm eligibility and mobilisation requirements, training arrangements, and the most appropriate configuration pathway.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000183472
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