How does a cardholder change their password in myRIW?

This article details how you can change your password in myRIW.

This instruction applies to the following user roles:

  • RIW cardholder (myRIW)


Go to myRIW at and log in with your credentials.


Go to Manage my Account > Change my Password.


On the Change Password screen enter your current password in the Old Password field, and then enter the New Password and Confirm Password. Click Save Changes.

A quick on-screen confirmation will advise the password has been updated.

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