Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
Visitor Management
How to view a visitor profile in the RIW System?
This article details how to view a visitor profile in the RIW System.
You can only view a visitor profile if the visitor has signed into the network, project or site which your user permission is associated with.
This instruction applies to the following user roles:
- Advanced Project Admin
- Helpdesk
- Network Manager
- Network Manager - Read Only
- Project Admin
- Site Admin
1 | Go to https://app.riw.net.au and log in using your credentials. |
2 | Click on Search for My People. |
3 | On the People screen, use the Visitors drop down to choose Visitors Only. Click Search. |
4 | To view the visitor profile, click on visitor name and Edit. A visitor profile is very similar to a Rail Industry Worker profile, and you can check their swipe information, contact details or whether they have been issued any site-based competencies (such as site inductions or briefings). You can also check when a Visitor Pass had been issued and used by clicking on the Visitor Passes item from the left-hand menu. |
Article link:
https://support.riw.net.au/support/solutions/articles/51000318650
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.