How to view a visitor profile in the RIW System?


This article details how to view a visitor profile in the RIW System.


You can only view a visitor profile if the visitor has signed into the network, project or site which your user permission is associated with.



This instruction applies to the following user roles:

  • Advanced Project Admin
  • Helpdesk
  • Network Manager
  • Network Manager - Read Only
  • Project Admin
  • Site Admin


1


Go to https://app.riw.net.au and log in using your credentials.

2


Click on Search for My People.


3


On the People screen, use the Visitors drop down to choose Visitors Only. Click Search.


A list of visitors that are currently swiped into the network, project or site will display.



4


To view the visitor profile, click on visitor name and Edit.

A visitor profile is very similar to a Rail Industry Worker profile, and you can check their swipe information, contact details or whether they have been issued any site-based competencies (such as site inductions or briefings).

You can also check when a Visitor Pass had been issued and used by clicking on the Visitor Passes item from the left-hand menu.





Article link:

https://support.riw.net.au/support/solutions/articles/51000318650




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