Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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What is the cost to fast track the verification of competencies?
Competencies added to a Rail Industry Worker are verified by the RIW Service Desk within 2 business days.
Should a Rail Industry Worker need their competencies to be verified sooner to meet job role or site requirements, companies can fast track up to 20 competency verifications (for one worker) in eight (8) business hours for AUD$55.00+GST. Please note that if documentation submitted is incomplete or incorrect, the fast track may take longer to complete.
The RIW Service Desk performs this service Monday to Friday, 0700-2000hrs (AEST/AEDT).
Please refer to How does a company add a competency to a Rail Industry Worker profile? for further instruction on how to add and pay for a fast track competency verification.
IMPORTANT! If a Rail Industry Worker also requires a fast track medical assessment, please refer to and follow the instructions in How can a company request a fast track medical assessment?
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