This article details why a job role assessment may be automatically cancelled in the RIW System.

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This instruction applies to the following user roles:

• Advanced Project Admin
• Assessor
• Employer Admin
• Employer Admin - No Payment

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The RIW System will automatically cancel any pending job role assessment when one of the following conditions is triggered:

• A Rail Industry Worker's competency in the assessable job role is deleted by a RIW System User.
• A Rail Industry Worker's competency in the assessable job role expires.

The automatic cancellation will occur overnight via a system script which checks the competencies of Rail Industry Worker's that have pending job role assessments.

If one of the above conditions is met, the job role assessment will be removed from the Assessor’s list and both the Assessor and requester will be notified by email.

The requester will need to fix the competency issues before resubmitting the job role for assessment.

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Article link:

https://support.riw.net.au/support/solutions/articles/51000153424

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