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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
Overview of Training Provider Main Dashboard
When a Training Provider User (Registered Training Organisation) logs into the RIW System, the Main Dashboard will be presented, which provides a range of shortcuts to commonly used functions.
This instruction applies to the following RIW System User Role:
- Training Provider User
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Main dashboard
The main dashboard consists of 3 sections which contain shortcuts:
- My Assignable Competencies
- People
- Assign Competencies
Step 3: Shortcut - Assignable Competencies
The Assignable Competencies function provides a list of all the competencies the RTO is approved to award to RIW cardholders. For details on how to add, edit or delete competencies from the list of awardable competencies, please refer to our RIW Knowledge Centre article How does a Training Provider add/edit/delete from their list of assignable competencies?
Step 4: Shortcut - Search for People
Search for People allows the RTO to search for individual cardholders to award competencies. This shortcut is also available on the main People tab. Once a cardholder has been located, individual competencies can be awarded to them by following the instructions in our RIW Knowledge Centre article How does a Training Provider assign a competency to a cardholder?
Please note that all 3 search criteria is required to be completed correctly to accurately search for an individual cardholder, which includes the cardholders surname, RIW number and date of birth.
Step 5: Shortcut - Assign Competencies
The Assign Competencies function enables the Training Provider / RTO to award competencies to more than one cardholder simultaneously. This shortcut is also available from the Competencies tab. For further instructions on how to use this function, please refer to the RIW Knowledge Centre article How does a Training Provider assign competencies to multiple cardholders?
RIW Knowledge Centre Article:
https://support.riw.net.au/support/solutions/articles/51000153507
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