Overview of Training Provider User Main Dashboard

This article provides a basic overview of the Training Provider User Main Dashboard in the RIW System.

This instruction applies to the following user role:

  • Training Provider User


Go to https://app.riw.net.au and login using your credentials.


The Training Provider User Main Dashboard will display.  

The tabs, highlighted by the red box below, are menus that you can access. Each tab represents a main area of the system that you can edit or view.

In the top right of the screen you will find your username, Training Provider name and user permission.

From here you can:

On the My Account menu you can also:

On the Reports menu you can:


Click on the Help button on the bottom left of the screen to bring up the Resource Centre.

The Resource Centre contains:
  • A search to find relevant RIW Knowledge Centre articles
  • How to get help
  • A direct link to the RIW Knowledge Centre
  • A direct link to the RIW Business Rules
  • Links to relevant service requests (based on your permission)
  • Video Walkthroughs
  • Guided Walkthroughs
  • Community of Practice Webinars and event registration

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