How does a company upload a statutory declaration to a cardholders RIW profile?



This article details how to upload a Statuary Declaration to a primary cardholders RIW profile. In some instances if the cardholders name on a certificate/qualification or any other documentation being used as evidence is different to the name on the RIW profile, a Statutory Declaration signed by an ‘authorised witness’ must be supplied and uploaded to the cardholders profile. This information is then visible to the RIW Service Desk or any verifier completing verification.  



This instruction applies to the following RIW System User Roles: 

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Search for My People

On the Main Dashboard, click on the Search for People shortcut.

 

 

Step 3: Search Criteria

Complete search criteria to filter the list to find the required cardholder and click on the Search button.

 

 

Step 4: Edit cardholder

From the returned results, highlight the cardholder row and click on the Edit button.

 


Step 4: Other Details

Once the cardholders profile is display, click on the Other Details tab on the left hand side menu. To upload a Statutory Declaration, click on the Browse button and a the file upload screen will appear. 



 Locate the file on your computer in the File Upload screen, highlight the required file and click Open.



Click on the Save button.


The cardholder profile will now update to advise other details have successfully saved.



The statutory declaration will now be saved to the cardholders profile, which can be viewed by the RIW Service Desk or verifiers when verifying competencies.


Note: the Statutory Declaration does not require verification and can be uploaded by the RIW System User roles defined above.




RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000168238




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