Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How to check my eligibility to access an RIW site?
myRIW allows Rail Industry Workers to check their eligibility to attend any RIW site, using their current profile information against the requirements set in RIW to attend dste. This is referred to Authority to Work .
In order to have authority to work all workers must have as a minimum a primary employer, valid subscription, successfully passed an ID check and have a card issued.
In addition the the above minimum requirements, there may be competency and job role role requirements as well as minimum medical levels depending on the site and role. Blocks, National, Network or Site, may also restrict a workers access to site.
For a full list of reasons that a worker may not have authority to work at a site, please refer to What could prevent me from being authorised to work at a site?
This instruction applies to the following user roles:
- Rail Industry Worker (myRIW)
1 | Go to https://app.riw.net.au/MySkillGuard/Account/LogOn and log in using your credentials. If you have not yet created your myRIW profile, please follow the instructions in How does a cardholder create a myRIW profile? |
2 | Click on Site Eligibility on the home dashboard. |
3 | From the Site Eligibility screen, you can choose to select a site either by Name (defualt selection) or Hierarchy |
4 | To search for a site by name, begin typing the Site Name as recorded in RIW. Matching results will appear below as you type. You may need to scroll to view the full list of sites that match your search criteria. Example: ![]() Note: Each site listing will display the Site Name, Project Name, and Network Operator details. Click on a site to view additional information. |
5 | Alternatively, you are also able to search by Hierarchy. Searching by hierarchy means you will first need to select:
![]() When a Network is selected, the Project dropdown will display only the projects associated with that Network Operator. Once a Project is selected, only the sites linked to that project will be available for selection. If a site includes defined Zone(s), these will also be selectable. Selecting a Zone is optional, but if chosen, the Site Eligibility Check will also assess any specific requirements set for that Zone. Please contact your Employer or the Principal Contractor if you are unsure of the site name or project details. |
6 | After clicking on a site, select Select Site to proceed. The system will then compare the site's requirements with the information in your RIW profile to display an eligibility outcome. ![]() |
7 | Site Eligibility Outcome When you Select Site, one of the following two (2) outcomes will appear: 1. You have authority to work at this site or ![]() 2. You do not have authority to work at this site ![]() Note: This is a point-in-time check that assesses the current information saved in your RIW profile — including your employment status, subscription status, card status, medical, competencies, and job roles held and valid at the time of the check. |
8.a | Site Eligibility Outcome - You have authority to work at this site This outcome indicates that, at the time the Site Eligibility Check was conducted, you meet all the minimum profile requirements - including having a valid subscription, primary employer, ID check, and issued card - as well as any applicable Network, Project, and Site-specific requirements necessary to access the site. To review a detailed breakdown of your profile information, including any job roles or competencies that are currently valid but approaching expiry, refer to the article: Understanding the Site Eligibility Check - You have authority to work at a site |
8.b | Site Eligibility Outcome - You do not have authority to work at this site This outcome means that, at the time the Site Eligibility Check was performed, you do not meet the minimum profile requirements and/or specific Network, Project, or Site access requirements (where applicable) to access the site. The reason(s) for not having authority to work will be clearly displayed. Common examples include missing or invalid competencies, an expired or inactive subscription, or the presence of a block on your profile. If there are multiple reasons, all will be listed. For further detail on how to interpret this outcome, refer to Understanding the Site Eligibility Check - You DO NOT have authority to work at a site. To view a complete list of possible reasons and the necessary actions to resolve them, please see What could prevent me from being authorised to work at a site? |
Please view the other myRIW articles for more information about how to use your myRIW profile.
Did you find it helpful? Yes No
Send feedback