Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can a company resend an association request?
An association request will be sent to the email currently recorded on the cardholders profile. Ask the cardholder to check and update their email contact details if they still have not received the request.
When the association request has been accepted, you will receive notification on email that it has been accepted.
Note: If a cardholder swipes into a site that the company manages and has a pending association request from the company, automatic approval of the association request will occur.
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